Refund Policy
Last updated: November 10, 2025
Overview
We want you to be completely satisfied with our service. This Refund Policy outlines the terms and conditions for requesting refunds.
Refund Eligibility
You may be eligible for a refund under the following circumstances:
- Service does not work as described
- Technical issues that we cannot resolve
- Billing errors or duplicate charges
- Cancellation within the trial period (if applicable)
Refund Request Period
Refund requests must be submitted within 30 days of the original purchase date. Requests submitted after this period may not be eligible for a refund.
How to Request a Refund
To request a refund:
- Contact our support team with your account details
- Provide your order number and reason for the refund request
- Allow 5-7 business days for processing
Refund Processing
Once your refund is approved:
- Refunds will be processed to the original payment method
- Processing time may vary depending on your financial institution
- You will receive an email confirmation once the refund is issued
Subscription Cancellations
For subscription services:
- You may cancel your subscription at any time
- Access will continue until the end of your current billing period
- No refunds for partial billing periods unless otherwise stated
- Cancellation prevents future charges but does not refund past payments
Non-Refundable Items
The following are typically non-refundable:
- Services already fully consumed or used
- Custom or personalized services
- Third-party fees or charges
Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact our support team.